Shipping policy
Shipping Policy
Sportshaven.net
Overview
At Sportshaven.net, we aim to provide you with high-quality products and reliable delivery service. We partner with trusted carriers to ensure that your orders arrive safely and promptly.
1. Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Processing times may vary during holidays, peak seasons, or high-demand periods.
- You’ll receive a confirmation email once your order has been shipped.
2. Shipping Times
Estimated delivery times vary depending on the destination and product type:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–15 business days |
| Canada | 10–20 business days |
| United Kingdom | 7–15 business days |
| Australia | 10–20 business days |
| Rest of World | 15–25 business days |
Note: Delivery times are estimates and may vary due to factors beyond our control (e.g., customs, courier delays).
3. Shipping Costs
- Shipping costs are calculated at checkout based on your location and order size.
- We may offer free shipping promotions from time to time — please refer to product pages or checkout for eligibility.
4. Tracking Your Order
Once your order ships, we’ll send you a confirmation email that includes a tracking number and link to monitor your package’s progress.
If you experience delays after shipment, please contact your local postal service first. If the issue persists, reach out to us at support@sportshaven.net for assistance.
5. Incorrect Addresses
Customers are responsible for providing accurate shipping details.
If an incorrect or incomplete address results in a failed delivery or return to sender, additional shipping charges may apply.
6. Lost or Stolen Packages
Trendshaven.net is not responsible for lost or stolen packages once the tracking information shows “Delivered.”
If this occurs, please contact your carrier to file a claim. We will assist as much as possible to help resolve the situation.
7. International Shipping
We proudly ship worldwide.
International customers are responsible for any applicable customs fees, import duties, taxes, or other charges imposed by their country.
8. Contact Us
For any questions regarding your shipment, please contact us:
email : support@sportshaven.net
phone : +61427899700, +61439517771
